Record information accurately with PBX Hosting. With our office phone recording system, you can record every telephone call your office receives
Many offices are making the switch to a 3CX office phone system with an automated, fully customisable office call recording feature. You can easily get access to all the information you need – whether you need to play a call back, store or share your calls, our Oreka software can do it all.
We aim to give you a valuable source of information for you to deliver effective staff training and evaluations. Call recording will also enable you to improve customer service while maximise sales and retention figures.
Why are office phone recording systems beneficial?
Call recording systems give you a true insight into your business telecoms. Installing call recording is easy to set up as part of your phone system’s installation process. If you’re working in a customer-facing role such as a contact centre, call recording can vastly improve the way your business is run.