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Office Phone Systems

Whatever your business size or sector, it is imperative that you find the right office phone system to allow for growth and scalability. Unified Communications (UC) office phone systems that allow for customers to reach you via a range of channels help you to deliver quality customer service.

At PBX Hosting, we can provide you with the best office phone system for your needs

Our team have over 40 years of industry knowledge behind them, so we have the requisite expertise to find the best office phone system for you.  Our expert technical team are on hand 24 x 7 x 365 days a year to offer you support.

At PBX Hosting, we understand that no two offices have the same telecommunications requirements. That’s why we offer office phone systems with a full spectrum of Unified Communications

Call recording and analytics

Transparency is a crucial component of any functioning office, that’s why we put such a huge emphasis on our call recording and analytics capabilities. PBX Hosting puts the information that your employees need right at their fingertips. This will help your business improve their customer service and general team performance.

Seamless and full Office 365 integration

Our 3CX phone systems offer fully comprehensive Office 365 Integration. This means that all contacts and statuses are synced in real time and server-level integration supports every level of Office 365 subscription.

Transform your customer communications with Live Chat & Talk

Customers are demanding higher service levels and, as a result, are seeking more and more ways to contact companies. 3CX brings game-changing innovations to your customer communications with the Live Chat & Talk plugin. This plugin improves customer communications in several ways, such as:

  • Allowing a customer to simply visit your website and click to chat or voice call an agent
  • Being quick, easy and effective for the customer
  • Allowing completely free voice calls and chats

Enhanced work from home capabilities

While in the past, a worker may have only been able to connect to the office via a VPN, it has now become possible to connect in a variety of ways with PBX Hosting. Our office phone systems for small businesses use web-based Intranet portals that allow a user to login from anywhere, from any device. Collaboration technologies are becoming much more widely used and can power video conferencing, VoIP calls, shared workspaces and more.

To find out more about compliant call recording

Contact Us for more information about Office Phone Systems
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