PBX Hosting Becomes an Official 3CX Hosted PBX Provider

PBX Hosting is proud to announce that it has achieved official Hosted PBX provider for 3CX https://www.3cx.com/partners/hosted-pbx-providers/uk/. By becoming a hosting partner for 3CX, PBX Hosting had to demonstrate and achieve a set of criteria set out by 3CX that only a select few providers have reached in the UK. PBX Hosting are able provide […]

PBX Hosting Achieves “Gold Partner” 3CX Status

PBX Hosting Achieves “Gold Partner” 3CX Status PBX Hosting is proud to announce that we have achieved ‘Gold Partner’ status on the 3CX platform. In order to achieve this status, our engineers had to undertake a series of exams to demonstrate that they hold a deep understanding and knowledge of the 3CX platform, and are […]

Establishing Your Customers’ Needs and Keeping It Simple

In the competitive arts of buying and selling, it’s the people and organisations you sell to, or buy from – customers and suppliers – who provide the interactions and transactions necessary for the survival of an enterprise.   It’s a simple fact of business – and it’s as true for telecommunications as it is for […]

How SIP Is Opening Up Business Opportunities In The IT Sector

Since its inception in the late 1990’s, Session Initiation Protocol or SIP has been gaining steady ground as one of the world’s leading protocols for data transfer and communications.   As the standard has evolved and gained industry-wide acceptance, increasing numbers of vendors and service providers have launched products and services based on the protocol, […]

Telephony Made Easier: The xtelsio CTI-Channel Partner Solution

Managing your address book, juggling client data and attending to ongoing service matters or support issues can leave you wishing you had at least one extra pair of hands. With telephone networks increasingly reliant on computer technology and the internet for their infrastructure, it only makes sense to port some of that work onto computers, […]

VoIP: Convergence, Consumers, and Transition

Ever since America’s Federal Communications Commission (FCC) authorised the universal transition of old PSTN telephone networks to platforms based on Internet Telephony (IP), there’s been a scramble, as telecoms companies rush to replace their existing infrastructure of copper wires with fibre optic cabling. The FCC’s Chairman Tom Wheeler has suggested some guidelines to help smooth […]

How to Use Big Data to Improve Your VoIP Strategy

Even with a modest telephone system, your communications with partners, customers and suppliers will generate a ton of information – Big Data – that can be used to enhance your dealings with all of them. And increase your bottom line. With the shift to Internet-based telephony, data files and multimedia content may be added to […]

A Security Strategy for Business VoIP

For businesses, Voice over Internet Protocol (VoIP) offers several advantages the most obvious of which lies in cost savings. As the convergence to Internet-based telephony continues, it’s worth considering the potential threats to sensitive data and business intelligence that occur online. This guide will help you develop and implement a strategy for keeping your business […]

Smart Budgeting for Business Telecoms

Money’s tight, so if you’re looking to increase the productivity of your business and boost the effectiveness of your marketing without breaking the bank, sorting out your business telecoms budget is a good way forward. So we’ve put together some guidelines to help you get started. Allow for Movement An increasing number of business employees […]

Security & Support Most Popular SIP Trunking Features

Many businesses looking to upgrade their telephony systems are now looking to SIP trunking to cut costs and provide further functionality. SIP trunking uses IP to connect to the public telephony exchange and allows users to have a fully-functional business system installed at a fraction of the cost of a traditional system. The cost benefits […]