PBX Hosting Achieve ISO 27001

PBX Hosting is proud to have achieved ISO 27001:2013 certification, recognising that we have established the security controls and practices necessary to keep customer data safe.   ISO 27001, part of the growing ISO/IEC 27000 family of standards, is a leading internationally-recognised security management standard that specifies the requirements and best practices for how an […]

Telephony Made Easier: The xtelsio CTI-Channel Partner Solution

Managing your address book, juggling client data and attending to ongoing service matters or support issues can leave you wishing you had at least one extra pair of hands. With telephone networks increasingly reliant on computer technology and the internet for their infrastructure, it only makes sense to port some of that work onto computers, […]

Smart Budgeting for Business Telecoms

Money’s tight, so if you’re looking to increase the productivity of your business and boost the effectiveness of your marketing without breaking the bank, sorting out your business telecoms budget is a good way forward. So we’ve put together some guidelines to help you get started. Allow for Movement An increasing number of business employees […]

3 Top Cloud Benefits Explained

There’s little doubt that the business community has embraced the cloud in recent years. The market continues to experience strong growth with a 21% increase seen on predicted 2015 spending. It’s further thought that cloud infrastructure spending will grow at a 30% CAGR until 2015. This is opposed to general enterprise IT spending, which it’s […]

Creating a Sound BYOD Policy

To accommodate the personal habits of an increasingly dispersed and mobile workforce, and to cut the cost of providing hardware to their employees, more and more businesses are turning to BYOD, or Bring Your Own Device schemes. Why a Policy Matters Allowing workers to use their personal phones, tablets, and phablets for official business throws […]

Future Gazing: How Will Wearable Tech and IoT Impact Business?

From the Apple Watch to FitBit, wearables are fast becoming The Next Big Thing. They, and the Internet of Things (IoT) – that growing Web of sensor-laden consumer devices, all with online connections – may do to mobile computing what smartphones and tablets have done to desktop computers and laptops. Relegate them to a subsidiary […]

Things a Standard SLA Should Include

First things, first. What’s an SLA? An SLA or Service Level Agreement is a document spelling out the terms under which a service is to be supplied or provided. This can be between a customer or client organisation and an external provider, such as an IT or telecoms supplier. But service level agreements can also […]

8 Questions to Ask Prospective Telecoms Suppliers

Choosing a supplier can be one of the most difficult decisions you will have to make for your business. In order to ensure that you pass on the best prices to your customers, coupled with excellent support, uptime and service it’s important that you choose the right one. When working with partners, if their service […]